Here's one of the letters I wrote to Specialty Sales describing what has happened up to this point.
"Dear Jim Benham(Sales Assoc that sold me the car) and Steve Barlow(Owner),
I want to take this time to express some of the concerns I have had since I have purchased this Speedster from you guys. I bought the car on December 3rd and this will be the 3rd week I've had the car. My first weekend went like this....driving home, master cylinder goes out and brake fluid empty. The brake handle release is almost shot and the driver side door handle falls off going over a bump in the road. That's all in the first day I get this home. Not good, but I felt like I was very understanding about the whole thing and very thankful.
I do not drive the car until I could get it in the shop the following weekend, which was December 10th. It takes them until 4pm to fix the car, I take it home and park it in the Garage and drive it a few miles the next day Sunday and then another night during the week and that's all. Then, I notice two 2 inch in diameter circles of oil on my garage floor by the end of the week and call you first thing Tuesday of this week, December 20th. I am guessing that I have driven this car less that 60 miles since I have been home and haven't even filled up the tank yet since I brought the car home on the 3rd. It is going into the shop again for the second time in three weeks. This concerns me for one, for two, what really brought me to writing you this letter, is...after going into the Garage and moving the car this evening, I realize that there are no break lights. Now I am asking you if you really checked out this car?
A total of six things have gone wrong with this car in the last 3 weeks and I have driven this car less than 60 miles in three weeks because there has always been something wrong with it. To be honest with you, I am not real happy with all this. This car is not old, it may have an old body style, built to look like the 1957 Porsche Speedster, but the truth is that is almost brand new. All new parts, wiring, you name it, besides the chassis. I mean the motor only has almost 3,000 miles on it. You cannot tell me it's because it's such an old car that's it's having all these problems. There's not a used part on the car, besides the chassis.
Now, I write this so that you can understand how inconvenient and disappointing this has been for me and I write this so that you are fully aware of exactly what the situation is. Now so far, Specialty Sales has sent me a check for the last round of repairs and I am going to have this car fully checked out the next round, so I am asking that I be reimbursed fully for any repairs once again due to the inconvenience this has caused me. I have not been able to enjoy this car as much I would like to since I have had it and would like to begin doing that as soon as possible. Now, I am a very busy person and do not really have time for such things, but I am going to give you guys the benefit of the doubt to take care of this. I am going to have this car fully checked out, I do not want anymore surprises for a car so new and after only bringing it home 3 weeks ago.
I truly hope you understand my concerns and I would like to feel like a customer that you are going to take care of and who is going to do everything they can to rectify the situation."
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