No call for a week.
I called them the following week and no answer, no message machine, and forwarded phone to Maaco corporate so I thought I'd drive by and get them. When I arrived, the whole place was cleaned out - no offices, no tools - just an empty warehouse! GONE! Some cleanup guys there told me a lady came in earlier screaming that she left her Porsche there the week before and now it's gone too.
Of course I called the cops - they say it's a civil matter, take it up with Maaco corporate but they can't find the manager, Tom Pace. Maaco customer service does everything but that. I've tried the post office, EPA, Bureau of Automotive Repairs and several internet searches to find this guy with no luck.
So I'm headed to small claims court with a pretty good case against Maaco (they'll say "it's a franchise, we're not responsible") as I see it. All receipts in order and bumpers documented as a "to do" items.
In the mean time, I need some bumpers. I may get reimbursed by Maaco and then again it may take awhile to process all that. I'm near Kirk at VS and if I get a check from Maaco I'll buy new ones, but sure would be nice to get a set from someone that has a pair they don't need for cheap(er).
Jarco