It's becoming a problem.
Most of the gear-sets in rebuilt VW boxes are not new. Indeed, a new gear-set is about $300+ for a single gear and idler. A box full of 'em would be north of $1500 just for 1st through 4th gears. That's before you buy a case, syncro rings, a ring and pinion, a differential, and all the bearings, forks, clips, etc.
There were millions of Beetles made, and places like Rancho use a lot of used gears to keep the cost down. Bearings are also inspected and reused, because a slightly worn original German bearing is likely of better quality than a new Chinese part. The upside is that a 4-speed, geared the way you'd like ot to be is not going to cost $10,000. The downside is sometimes they're loud. It doesn't necessarily mean there's something wrong with the box, but it sure does sound that way when you're driving it.
What can you do? I think at this point you have 4 options:
- You can try a different oil. I tried several last year when I had a new box that was noisier than I'd hoped. The transaxle itself is great, but certain gears at certain points are loud. Some transaxle oils are definitely quieter than others. One of the members here put me onto an oil by Motul (a French company). It was probably the best stuff I've had in there, and quieted the gearbox a great deal.
- You can take the transaxle out and send it back to Rancho, and hope that what you get back is better than what you sent. There's no guarantee it will be.
- You can see what you have for a front mount. In order of loudness, the stock mount is quietest, the CB Rhino-Mounts are significantly louder, and the Urethane mounts are louder yet. There's no free lunch here-- the Rhino-Mounts are markedly better and more rugged than stock. Depending on what you have for an engine, you may need them. If your engine is stock, or nearly stock (1776-most 1914s), stock is fine.
- You can put some dynamat under the carpet in the "bathtub" area, under the rear seat-pad, across the tunnel at the rear, and in the area behind the seat. I can guarantee you that this is effective. It also requires ripping all of the carpet up. If you do it, you'll be amazed how much more civilized the car sounds. Of course, if you do it, you may as well do the entire interior and inside the doors. You've now completely disassembled the entire interior.
I think that eventually this issue is going to drive a lot of people to start adapting and installing something else (a Subaru 5-speed, modified for a rear-engine car). Right now, I'd recommend the oil and the front mount (assuming you have a Rhino-Mount). Anything is possible, but the dynamat is best done during the build (if you want it), and sending the box back to Rancho is no guarantee you'll get a box that is quieter.
I wish I had better news. It is what it is.